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Ad did not represent South Carolina

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There’s been a lot of discussion recently over whether South Carolina should actively sponsor advertising or promotions directed specifically at the gay travel market. Sparked by a third-party promotion conducted by a tour operator in London, those who would take sides on the issue have sounded off about whether this is a good or bad thing.

As the state’s official tourism marketing arm, it’s the job of the professionals at the South Carolina Department of Parks, Recreation and Tourism (SCPRT) to make sure that all visitors and prospective visitors to our state understand that they are welcome here. We also want our visitors to know that we appreciate their leaving behind some of their hard-earned cash to benefit South Carolina’s economy. It saddens me both personally and professionally that any group would perceive otherwise.

It’s important to understand that Amro Worldwide’s “That’s so gay” promotional posters are not state tourism ads. They do not contain South Carolina’s tourism logo, Web site address or photography. We did not place the ads. And we did not pull the ads, because they were not ours to pull. We have no objection to Amro Worldwide conducting this campaign with its own resources. But SCPRT management does object to the state’s money or brand being used in the promotion. Why? Because, as is clearly stated in the proposal prepared by the tour operator’s publicist, “this campaign will ‘reclaim’ the term ‘so gay’ – as a term that is rendered strongly positive for lesbian and gay people. It also allows gay and lesbian people to feel that the term is being neutered as a negative putdown…”

SCPRT does not feel that it is necessary to use sensational content, such as a negative putdown directed at a particular group, in order to market our state to tourists. Furthermore, Amro’s poster about South Carolina contained stock photography and product claims (e.g., “gay beaches”) that are not accurately representative of South Carolina’s tourism product.

SCPRT does not blame the tour operator for this incident. It was reasonable for Amro Worldwide to think that it had the approval of SCPRT through our contract representative in London. In fact, our contractor in London has already paid Amro for the promotion. So why is Amro continuing to carp about our decision? Free publicity perhaps?

To his credit, the employee at SCPRT who initially approved participation in Amro’s promotion, has taken responsibility for his action and resigned in a letter to his supervisor dated July 11, 2008. And, SCPRT’s contractor in London has absorbed the $4,942.50 cost of the Amro promotion. Thus, no state dollars have gone to fund this promotion.

As Director of SCPRT, I take full responsibility for the organizational failure that allowed one employee to approve this third-party promotion without it undergoing the same scrutiny and review that all SCPRT ads undergo. We have made internal changes to ensure this doesn’t happen again.

For those skeptics who imply that the Amro promotion was a strategic decision made by SCPRT at the policy level, I invite them to review all of the documents, correspondence and e-mails made public this week by SCPRT. This paper trail clearly demonstrates that the employee in question acted on his own without the knowledge of even his direct supervisor.

While the facts are not nearly as sensational as all of the speculation, they do demonstrate what actually happened. I hope that the media that have reported otherwise will demonstrate the same level of character as those at SCPRT who have taken responsibility for their actions.

Chad Prosser is director of the South Carolina Department of Parks, Recreation & Tourism and wrote this column in response to a recent editorial.

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Yes it is fine for Mr Prosser to claim responsibility for organizational failure. But where was the failure?

SCPRT's own guidelines for 2008 state that amongst their aims are to target niche markets and to work with outside agencies. This campaign perfectly matched those guidelines and at a ridiculously inexpensive price.

The senior employee, Rand Romaine, who approved the ad was following the guidelines given to him and doing so with less that $5,000 (0.04%)of the department's total budget of $14,000,000. This still leaves $13,995,000 for other campaigns. It seems to me that he was fulfilling his brief to very good effect.

The campaign could have brought in significant income to businesses in South Carolina, far in excess of the cost and was a win/win deal for SCPRT and for hotels, restuarants etc. in South Carolina.

Yet although authorisation was done through proper channels, leading Amro Worldwide to assume that this was a legitimate business deal, Mr Prosser is refusing to pay the bill. SCPRT's contractor have not 'absorbed the cost',they have not been paid - which is subtly different. That is illegal and immoral and is surely the most significant failure in this whole episode.

Mr Prosser should ensure that the bill is paid, reinstate Mr Romaine and get on with promoting the attractions of South Carolina to all potential visitors. Which I think is his job.


Mr. Prosser says "I take full responsibility", but somebody *else* had to lose their job for it. This is obviously some interesting new usage of the words "I take full responsibility" that I was not previously aware of.


So let me get this (ahem) straight.

A South Carolina employee loses his job, for following the marketing plan of the SCPRT to promote travel to niche markets - just because politicians disagree with an ad campaign.

You think that forcing a resignation is somehow to the employee's "credit"?

You also think that refusing to pay your London reps makes you a better head of your department?

State funds go to all kinds of travel promotions.

This one was targeting gay travelers using language likely to appeal to a gay market and make them consider South Carolina as a destination in future.

I don't see any carping by Amro Worldwide at all in this story.

Just a scared head of a department covering his own backside.

Political appointee by any chance Mr Prosser?

- J Robertson




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